Customer Reviews
Mauna's main sewage pipe got blocked between her house and the street network, causing the drain in her ground floor flat on Normandy Road to back-up; spilling sewage all over the backyard. This is a common problem in the area, caused by a combination of period properties, tree-lined streets, a large population in a relatively small geographic area, and a struggling sewage network. We've resolved many of these blocked drain problems in Barnet.
Mauna was due to go on holiday and discovered the mess in the cellar. She called us in a panic at 4 am on a Sunday night to fix the problem - the night before her 6 pm flight.
We rushed to her home and quickly identified the cause of the blockage. Using our state-of-the-art CCTV cameras and high-pressure drain jetting to clear the problem, Mauna could go on holiday without the fear of what she might find on her return!
We even gave Mauna some practical advice to help avoid the problem in the future.
Mauna said:
"Josh was great - very professional. He was open and honest about their pricing and what I could expect. He arrived on time and got on with the work, which he managed to unblock very quickly. He explained what the problem was and how this can be avoided. Thank you, Josh.”
More happy customers:
“They are professional, talented, and honest. As someone who knows nothing about drainage, they explained everything clearly, and then solved my drainage problems. Could not recommend them more highly.” - James O
“I had a blocked drain and, try as I might, I just couldn't fix for myself! Josh turned up early. He fixed the problem quickly. The drain is now completely unblocked. Charge was very reasonable. Next time I'll call Josh first and save myself the bother of trying.” - Verified Buyer
What is the council responsible for in Barnet?
Although Barnet isn’t a high-flood-risk area, there are some parts of the borough that are closer to waterways that may be more at risk. Decoy Brook, Folly Brook, and Clitterhouse Ditch are managed by the Environment Agency and Thames Water.
The EA and TW pay close attention to vulnerable drainage grilles and road gullies in the streets, as well as trash screens on the watercourses.
For highway and street flooding concerns, you should contact the Highway Correspondance Team. Report property flooding as a result of public sewers to Thames Water.
