Public Sewer Flooding
A public sewer is defined as one that serves more than one property, a block of flats counts as being one property in this instance. In 2011, the Department for Environment, Food and Rural Affairs passed the Private Sewerage transfer regulations, which means that in Bromley, Thames Water Utilities (TWU) are responsible for the public sewers and the main road sewers. Should you notice any public sewer flooding, please contact TWU. However, if you make a report to Bromley Council, they will investigate incidents of pollution associated with incorrect drain systems.
Road or Pavement Drains Blocked
If you are confident that the blocked drain you spot is not your responsibility, then please report any incident of public drain blocking to Bromley Council and Thames Water.
Blocked Property Drains
In circumstances where you are a private tenant and your landlord is either refusing to or not dealing with your reported drainage issues, please contact Bromley Council’s Housing Enforcement team; they may be able to assist or support you. If you own your home, you are responsible for the sections of pipe between your property and the transfer pipe (heading towards the public sewer).