Public Sewer Flooding
The Royal Borough of Kingston upon Thames encourages you to report any sewer disturbance to them via their website; however, you can also contact Thames Water directly who manage the sewer system in the area.
Road or Pavement Drains Blocked
Kingston upon Thames Council have their own methods of unblocking road or pavement drains, if they cannot resolve the issue, they themselves will contact the relevant authority whether that is the highway maintenance or Thames Water.
Blocked Property Drains
A blocked drain on your property is your responsibility until it reaches the public sewer system, at which point responsibility transfers to Thames Water. If you are a council tenant, however, you should refer to your housing officer or visit the Council website.