Public Sewer Flooding
The Romford postcode area we serve is divided into the London Borough of Havering, and the Essex Borough of Thurrock. If your local council is Havering, then any issues with overflowing public sewers should be reported to Thames Water. If your local council is Thurrock, then you can report issues to Anglian Water.
Road or Pavement Drains Blocked
In Havering, the council is responsible for the drains (gullies) on public roads, if you notice any issues with a blocked gully or a broken grill then you can report it online. If in Thurrock, then again contact Anglian Water.
Blocked Property Drains
Should you notice a blocked drain close to your property but aren’t sure whose responsibility it is, if you contact the local water authority they should be able to let you know. Generally, you are responsible for the drains leading out of your property up until the moment they join the public sewer system. If you are a council tenant living in Thurrock, you should discuss any drainage problems with your housing officer.